Associate Director of Ticket Operations and Business Manager

EXPIRED

Posting Information

Posting Information

Department

Ath Ticket Office-271400

Career Area

Athletics

Is this an internal only recruitment?

No

Posting Open Date

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Posting Information

Posting Information

Department

Ath Ticket Office-271400

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Career Area

Athletics

Is this an internal only recruitment?

No

Posting Open Date

08/15/2024

Application Deadline

08/21/2024

Position Type

Permanent Staff (SHRA)

Position Title

Business Services Coordinator - Journey

Salary Grade Equivalent

GN07

Working Title

Associate Director of Ticket Operations and Business Manager

Position Number

00051727

Vacancy ID

P019503

Full-time/Part-time Permanent/Time-Limited

Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week

40

Work Schedule

Monday- Friday 8:00AM – 5:00PM

Requires some evening, weekend, and holiday work, in addition to occasional travel.

Work Location

Chapel Hill, NC

Position Location

North Carolina, US

Hiring Range

43,049 - $55,000

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information

| Be a Tar Heel! |
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. | | Primary Purpose of Organizational Unit |
The Department of Athletics exists to provide educational and athletic opportunities to young men and women, to provide an environment for student-athletes to learn, advance and excel both academically and athletically, and to serve the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience. The governing unit within the Department of Athletics is the Director’s Office, which is the administrative office and clearinghouse for the entire Department of Athletics, and promotes the department’s guiding principle of educating and inspiring through athletics. This unit provides support to administrators, coaches, staff members and student-athletes in order to provide and promote a premier intercollegiate athletic program for The University of North Carolina at Chapel Hill. The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition. | | Position Summary |
The Business Operations Manager has responsibility to administer and manage all financial aspects of ticket office operations. Serve as primary liaison to Department of Athletics Business Office. Provide administrative expertise for ensuring the financial program operations of the Ticket Office are executed in compliance with the policies, procedures and core competencies of the Athletic Department. Utilizes Paciolan ticketing software to prepare and analyze sales audits & reports and settle all financials. Must communicate effectively (oral and written) with many groups in order to verify payment for tickets and all internal invoices. Assist with accounting of each item of inventory distributed. Provide assistance with coordinating the day to day functions for game day events, plan and organize activities, and communicate and interpret program policies and procedures. Demonstrates skills and abilities to assess and resolve problems that require research and review of procedures and policies. Must apply the policies of the Athletic Ticket Office in a manner consistent with University, ACC, and NCAA regulations. | | Minimum Education and Experience Requirements |
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. | | Required Qualifications, Competencies, and Experience |
Must demonstrate the skills and abilities to successfully manage all financial/operational aspects of the ticket office. Must exercise good judgment in all problem resolutions based on delegated authority from the Senior Assistant Athletic Director. Accuracy and attention to detail. Requires evening, weekend, and holiday work, in addition to occasional travel. | | Preferred Qualifications, Competencies, and Experience |
Bachelor’s degree in business administration, sport administration or a related discipline; or an equivalent combination of training and experience.
Strong attention to detail. Effective communications skills (oral and written).
Ability to analyze reports. Demonstrated ability to interpret and explain policies and procedures. Experience with UNC-CH financial policies and systems, including Infoporte, and ConnectCarolina. | | Required Licenses/Certifications |
Valid NC Driver’s License | | Special Physical/Mental Requirements |
Strong attention to detail.
Effective communications skills (oral and written).
Ability to analyze reports.
Demonstrated ability to interpret and explain policies and procedures.
Ability to lift/move 25 lbs.
Manual dexterity. | | Campus Security Authority Responsibilities |
Not Applicable. | | Position/Schedule Requirements | Evening work occasionally, Night work occasionally, Valid NC Driver’s License, Weekend work occasionally, Overtime occasionally | | Special Instructions | | | Quick Link | https://unc.peopleadmin.com/postings/... |

Contact Information

| Office of Human Resources Contact Information |
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status. | | Equal Opportunity Employer Statement |
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. |

Applicant Documents

Required Documents 1. Curriculum Vitae / Resume 2. Cover Letter 3. List of References Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select the response below that best describes your experience/education for the Business Services Coordinator position.
   • Bachelor's, Master's, Doctorate degree in business administration or a related field
   • Associate's degree in business administration or a related field and 2 years of related experience
   • Combination of post-high school education and 4 years of related experience (ex: 1 year towards a degree and 3 years experience)
   • High school diploma/GED and at least 4 years of related experience
   • Did not complete high school but have a combination of high school education and related experience to equal 8 years (ex. 1 year of high school and 7 years of experience)
   • None of the above

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