REPORTS TO: Game Operations Manager and Athletic Director
DEPARTMENT: Athletics
LOCATION: Hansen Athletic Center | Athletic Fields, Grand Rapids, MI
SUMMARY: The individual in this position represents Cornerstone University with hospitality and excellence by coordinating with the 20 athletic programs, in communication, media and public relations. They will aid the Assistant AD for Facilities, the Coordinator of Communication, and Gameday Operations Manager for the overall promotion of the department’s goals.
COMPENSATION: 100% tuition benefit, not including fees and books, subject to financial aid guidelines. General stipend offered.
DUTIES AND RESPONSIBILITIES:
Internal Operations
Game day events
Assist game day administrator with game management needs including setup and communication
Assist game day operations manager with scheduling of student workers, email reminders, etc.
Maintain standard operating procedures for student staff and facility event management
Tickets and Hospitality
Manage gameday ticket operations and student guest services
Build relationships in the community to create connections through Cornerstone athletic teams.
Establish and create ticket promotions, growing the engagement for athletic events
Student Workers
Assist with the oversite of all student workers enforcing standard practices, hiring and scheduling workers, etc.
Marketing/Engagement
Campus Engagement – StoneZone
Maintain communication with Sports Information Director and Campus Life
Create community life through students and sports
Communicate with local sponsors, partners, and coaches on sports events
Summer Camps
Work with coaches and sports camp director on summer camp engagement
Create organized planners and a plan of attack to market summer camps
Assist with summer camp help as needed
Facilities/Student Supervision/Rentals
Assist in the creation and supervision of student employee task sheets
Communicate with rentals throughout event duration, assisting with set-up and tear down of event
Reserve rooms and venues as necessary through resource scheduler
Submit work orders for needed repairs
Maximum of 968 working hours, dependent on stipend
QUALIFICATIONS
Bachelor’s Degree in sports management, communication, or similar field
Proficient in Microsoft Office and recreation management software
Ability to work nights and weekends
Willingness and ability to work cooperatively with students, student employee’s, coaches, and athletic personnel
PHYSICAL DEMANDS
Ability to move and lift athletic equipment required for various event setup needs