Auxiliary Services Ticket Office Clerk

EXPIRED

Auxiliary Services Ticket Office Clerk-(2400005J)

Job Summary

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

Towson University is accepting applications for the Auxiliary Services Ticket Office Clerk position. Reporting to the Auxiliary Services Ticket Office Manager, this position will support the manager and assistant manager in operation of ticketing functions for student and university events, including commencement, athletic events, and external events hosted across campus.

Responsibilities and Duties

• Support and develop working relationships and organize and facilitate programing with other campus departments and external clients.
• Support manager in creation of events and maintain inventories for all events in ticketing software.
• Support the training of student employees.
• Assist the ticket office staff in any function of event ticketing.
• Assist in the financial settlement and accountability of all revenues collected from ticket sales.
• Support the maintenance and repair of point-of-sale equipment for satellite ticket offices.
• Perform additional duties as directed.

Auxiliary Services Ticket Office Clerk-(2400005J)

Job Summary

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

Towson University is accepting applications for the Auxiliary Services Ticket Office Clerk position. Reporting to the Auxiliary Services Ticket Office Manager, this position will support the manager and assistant manager in operation of ticketing functions for student and university events, including commencement, athletic events, and external events hosted across campus.

Responsibilities and Duties

• Support and develop working relationships and organize and facilitate programing with other campus departments and external clients.
• Support manager in creation of events and maintain inventories for all events in ticketing software.
• Support the training of student employees.
• Assist the ticket office staff in any function of event ticketing.
• Assist in the financial settlement and accountability of all revenues collected from ticket sales.
• Support the maintenance and repair of point-of-sale equipment for satellite ticket offices.
• Perform additional duties as directed.

Qualifications and Skills

• High School Diploma or equivalent.
• A minimum of 2 years ticket office/ticketing related experience.
• Knowledge and experience working with ticketing software. (Ticketmaster/Archtics preferred)
• Ability to problem solve, forecast issues, and make logical decisions in stressful situations.
• Ability to multi-task and work with interruptions, self-driven, reprioritize, and meet deadlines.
• Ability to work flexible schedule including nights, weekends, and holidays.
• Except for qualifications established by law, additional related experience, and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Salary and Benefits

$20.75 hourly. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefits coverage.

This position will be open for a minimum of 14 days.

The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.

Organization

:Administration & Finance Division

Primary Location

:Main Campus

Job Posting

:Mar 29, 2024