Director of Ticket Sales

Mgr,Ticket Operations

Requisition ID

req30759

Working Title

View Full Description

Mgr,Ticket Operations

Requisition ID

req30759

Working Title

Apply Now

Director of Ticket Sales

Position Grade

12

Position Summary

The University of New Mexico is seeking an enthusiastic and dynamic Director of Ticket Sales to join our Athletics Department.

This position serves asa key member of the Department of Athletics staff, providing leadership and facilitating all aspects of the ticket sales team. In addition, the position is responsible for developing and generating new ticket buyers and donors for UNM Athletics. This role comes with revenue-generating responsibilities and managing responsibilities ensuring success of the athletic ticketing unit.

The ideal candidate will have a proven track record in sales, a passion for collegiate athletics, and exceptional leadership skills. The Director of Ticket Sales will also manage computerized ticket sales and

operations of non-UNM Athletics events, approximately 10-15 events per year.

DUTIES AND RESPONSIBILITIES

Sales Strategy Development: Create and implement comprehensive ticket sales strategies to meet and exceed revenue goals.

Team Leadership: Manage and lead the ticket sales team, providing training, support, and motivation to achieve sales targets.

Revenue Generation: Drive ticket sales for all athletic events, including season tickets, group sales, and single-game tickets.

Fan Engagement: Develop and execute fan engagement initiatives to enhance the game-day experience and build a loyal fan base.

Partnerships and Sponsorships: Collaborate with the marketing and corporate partnerships teams to identify and secure sponsorship opportunities.

Customer Relationship Management: Maintain and utilize CRM systems to track sales, analyze data, and develop targeted marketing campaigns.

Budget Management: Oversee the ticket sales budget, ensuring efficient allocation of resources and maximizing ROI.

Reporting and Analysis: Prepare regular reports on sales performance, market trends, and fan engagement metrics for senior management.

See the Position Description for additional information.

Conditions of Employment

If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.

Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

1-3 years’ experience in live event ticket sales

Additional Requirements

Campus

Main - Albuquerque, NM

Department

Athletics Ticket Office (925FA)

Employment Type

Staff

Staff Type

Term - Full-Time

Term End Date

1 year from hire date

Status

Exempt

Pay

$3,697.20 - $5,191.33 Monthly

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/6/2024

Eligible for Remote Work

No

Eligible for Remote Work Statement

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please attach cover letter, current resume, and three professional references.

Positions posted with a Staff Type of

Regular

or

Term

are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage

for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html

. Refer to

https://policy.unm.edu/university-policies/3000/3200.html

for a definition of Regular Staff.

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