Director of Ticket Services

About This Role

K-State Athletics is seeking qualified applicants for a Director of Ticket Services. This person will serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals.

About Us

K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other. 

For more information on K-State Athletics, please visit https://www.kstatesports.com

For more information on Manhattan, KS and the University, please visit https://www.k-state.edu/hcs/jobs/

Worksite Description

This position is On-site.

About This Role

K-State Athletics is seeking qualified applicants for a Director of Ticket Services. This person will serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals.

About Us

K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other. 

For more information on K-State Athletics, please visit https://www.kstatesports.com

For more information on Manhattan, KS and the University, please visit https://www.k-state.edu/hcs/jobs/

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

• REQUIRED EXPERIENCE:
• Bachelor's Degree by first day of employment
• Experience working in a customer service setting
• Experience in a collegiate athletic ticket office
  

OTHER: - Must have a strong work ethic - Must be able to work evenings and weekends as required

Preferred Qualifications:

• Master's Degree by first day of employment
• Paciolan ticketing software experience
• Two years of experience working in an intercollegiate athletics ticket office
• Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

To be considered for the position, please complete the online application and submit/upload a current resume with three professional references and a letter of interest.

Application Window

Screening of applications begins immediately and continues until the position is filled

Anticipated Hiring Pay Range

$55,000

Benefits

• Excellent medical, dental, and vision plans
• Competitive retirement plan
• Earned vacation and sick leave plans
• Parental leave plan
• Term life insurance
• Accidental death and dismemberment insurance
• Long term disability insurance
• Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information: https://www.kstatesports.com/sports/2...

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