Director or Assistant Athletics Director for Ticketing and Annual Giving

_ Title: _ Director or Assistant Athletics Director for Ticketing and Annual Giving

_ Position Type: _ Full-Time

_ Department: _ Athletics

About Augustana University:

Augustana University is located in the growing and vibrant city of Sioux Falls, South Dakota with a metro area of over 265,000 people. Augustana University has, for more than 150 years, provided a strong student-centric education based on its five core values: Christian faith, liberal arts, excellence, community and service. Guided by Viking Bold:  The Journey to 2030, the comprehensive strategic plan for Augustana University, Augustana Athletics' vision for the foreseeable future is twofold: 1. Build a nationally competitive men's hockey program that competes at the Division I level, and 2. Win the Division II Learfield Director's Cup celebrating broad based excellence.

With the addition of the $70 million Midco Arena, Augustana Athletics launched the first collegiate hockey program in South Dakota in 2023 and it was the first athletics program to compete at Division I that calls Sioux Falls home. Currently with 22 NCAA sports programs, Augustana Athletics is focused on building champions in the classroom, in competition and in the community, highlighted by three team national championships since 2016.  

Augustana University invites applications for the position of full-time Director or Assistant Athletics Director of Ticketing and Annual Giving. The Director or Assistant AD for Ticketing and Annual Giving is responsible for all ticket sales, ticket operations, and the management of the Augustana A-Club.  The individual will help to achieve the athletics goal to provide student-athletes the opportunity to compete at a higher level, elevate the profile of the university, and inspire Sioux Falls to enthusiastically embrace Augustana University as the hometown team as we serve the community and integrate our mission with its needs.

Duties include, but are not limited to: 

• Perform all day-to day operations relating to event ticketing

_ Title: _ Director or Assistant Athletics Director for Ticketing and Annual Giving

_ Position Type: _ Full-Time

_ Department: _ Athletics

About Augustana University:

Augustana University is located in the growing and vibrant city of Sioux Falls, South Dakota with a metro area of over 265,000 people. Augustana University has, for more than 150 years, provided a strong student-centric education based on its five core values: Christian faith, liberal arts, excellence, community and service. Guided by Viking Bold:  The Journey to 2030, the comprehensive strategic plan for Augustana University, Augustana Athletics' vision for the foreseeable future is twofold: 1. Build a nationally competitive men's hockey program that competes at the Division I level, and 2. Win the Division II Learfield Director's Cup celebrating broad based excellence.

With the addition of the $70 million Midco Arena, Augustana Athletics launched the first collegiate hockey program in South Dakota in 2023 and it was the first athletics program to compete at Division I that calls Sioux Falls home. Currently with 22 NCAA sports programs, Augustana Athletics is focused on building champions in the classroom, in competition and in the community, highlighted by three team national championships since 2016.  

Augustana University invites applications for the position of full-time Director or Assistant Athletics Director of Ticketing and Annual Giving. The Director or Assistant AD for Ticketing and Annual Giving is responsible for all ticket sales, ticket operations, and the management of the Augustana A-Club.  The individual will help to achieve the athletics goal to provide student-athletes the opportunity to compete at a higher level, elevate the profile of the university, and inspire Sioux Falls to enthusiastically embrace Augustana University as the hometown team as we serve the community and integrate our mission with its needs.

Duties include, but are not limited to: 

• Perform all day-to day operations relating to event ticketing
• Implement game day ticketing operations and ticket sales strategies
• Build events in Vivenu (AU ticket vendor), season ticket fulfillment, suite sales, game day ticketing execution and management, student ticket coordination, schedule gameday ticketing staff 
• Coordinate with athletics compliance office on pass lists and complimentary tickets
• Organize all A-Club memberships and season ticket renewals
• Oversee all day-to-day operations for the A-Club including weekly emails, stewardship events, football tailgating, retention and new member appeals 
• Manage Viking Priority Points
• Oversee all sales of premium seating space including Kirkeby-Over Stadium, Sanford Pentagon, and Midco Arena 
• Coordinate Sam Milanovich Golf Tournament in conjunction with the volunteer committee
• Assist with the Augustana Athletics Auction

Desired Qualifications:

• Bachelor’s degree
• At least two years of full-time experience in ticket sales, revenue generation, or ticket operations in a college athletics, professional sports or other related industry

Preferred Qualifications: 

• 5 years or more of full-time experience in ticket sales, revenue generation, or ticket operations in a college athletics, professional sports or other related industry
• Demonstrated abilities to generate revenue through ticket sale initiatives including season tickets and group sales
• Experience utilizing Hometown Ticketing or similar ticketing platforms
• Work experience as a manager or supervisor of a ticket office
• Experience providing customer service and support

Application Procedure: 

Interested applicants are asked to complete the below application materials. These application materials are to be sent electronically to humanresources@augie.eduliz.vanwesten@augie.edu. 

• Letter of interest
• Resume or curriculum vitae
• Augustana University employment application
• Statement of Diversity
• Unoffical transcripts
• Contact information for at least three references 

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.