Events Coordinator

EXPIRED

Position Information

General Information

Vacancy Open to

All Candidates

Position Information

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

40

Months per year

12

Position Number

009040

NC Salary Grade Equivalency

GN10

Classification Title

Student Services Specialist - Contributing

Working Title

Events Coordinator

Salary Range

$33,528- $40,978

Anticipate Hiring Range

$33,528- $38,000

FLSA Status

Non Exempt

Division

Athletics

Department

Student Union Activities & Rec(Adm)

Work Unit

Student Activity Ctr and Venue Mgmt

Work Schedule

40 hours per week. Flexibility is required due to event schedule.

Primary Purpose of Position

Performs a range of student services including coordinating event and meeting logistics for the department as well as providing invoicing and tracking of event satisfaction. Serves as Event Manager for designated events within Venue Management spaces. Assists in the hiring, training, and supervision of student event staff. Also supervises contracted event staff and medical personnel when deemed necessary.

Minimum Education/Experience

Required Minimum Qualifications:Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.University Preferred Qualifications:Graduation from a four-year college or university; or an equivalent combination of education and experience.All degrees must be received from appropriately accredited institutions.

Essential Job Duties

Serves as Event Manager for designated events throughout the facility and across athletic facilities.Role as onsite liaison for event space which includes working with clientsthroughout the event process including pre-event preparation, event, and post-event evaluation. Gathers and disseminates all pertinent event-related information to various areas in the department, and where applicable, to the university community. Prepares and distributes 25 live report(s) and event calendar(s) every week. Serves as liaison for the athletic department regarding nonathletic event scheduling for both the Student Activity Center and across athletic spaces. Oversee the scheduling of Salons, ATAC Video Room, and SAC Player Lounge. Serve as alternate for the Athletic Practice Schedule. Assists with coordinating and scheduling appropriate staffing needs based on event needs, including student and contracted staffing. Oversees the collection of post-event surveys to benchmark customer satisfaction. Serves as Events Department Admin in regards to ordering/receipting supplies/equipment. Provide excellent customer service to clients, patrons, visitors, and fellow staff. Ensures event compliance with all safety, fire, and security regulations as well as a working knowledge of ADA requirements. Proactively works to ensure a safe environment is provided for patrons, clients, and staff. Conducts and participates in bi-weekly Event Meetings to engage fellow staff to identify challenges and areas for improvement.

Other Work Responsibilities

Develop and maintain strong relationships with both internal and external customers.Develop working relations with University departments involved in the eventoperations; including Conference Services, University Recreation, FacilitiesManagement, Parking, Police, and Catering.

Departmental Preferred Experience, Skills, Training/Education

Preferred Master’s degree in recreation, sport management, higher education or related field. Two to five years of a large conference, athletics, or event experience. Experience in scheduling, training, and managing student staff. Experience with events-specific diagramming and scheduling software. Strong background in customer service, safety, and security. Experience and/or working knowledge of crowd management best practices, ADA requirements, fire code regulations.

Necessary Licenses or Certifications

Work Location

All event areas managed by Athletics/Venue Management including other athletic venues

Posting date

12/16/2023

Closing date

01/02/2024

Proposed Hire Date

01/15/2024

Contact Information

Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefitsThe finalist will be subject to a Criminal Background Check.Please upload reference information including names, position titles andcompany/institutions, phone numbers, and email addresses of at least twocurrent/previous supervisors.* The Search Committee will not contact references without first verifying permissionwith the finalist.Please ensure your full range of knowledge, skills, abilities, experience, andeducation are listed on your application.* Do not write ‘see resume’ on your application when completing the job dutiessection.If you answer the questions at the end of the application, please ensure yourapplication reflects the knowledge, skills, abilities, and experiences to support youranswers (see job duties section of previous employment).* Failure to answer the questions at the end of the application will not preclude yourapplication from being considered but may result in your application not receiving fullconsideration of your knowledge, skills, and abilities.Please submit a resume and cover letter with your application.* These documents will be used to evaluate your written communication skills as wellas supporting documents of your knowledge, skills, abilities, education, andprofessional

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?

   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other

2. (Open Ended Question)

3. (Open Ended Question)

4. (Open Ended Question)

Applicant Documents

Required Documents 1. Resume / Curriculum Vitae 2. Cover Letter / Letter of Interest Optional Documents 1. Contact Information for References