Financial Aid Counselor

• Administration
• Irvine, CA, USA
• 23-25 per hour
• Hourly

Financial Aid Counselor

• Administration
• Irvine, CA, USA
• 23-25 per hour
• Hourly
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• Full-Time
• Health, vision, dental, and life insurances. Retirement plans with employer matching.

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ROLE: Interviews students to obtain information needed to determine eligibility for financial aid and performs other functions related to that position. All activities of this position are to make a contribution to the fulfillment of the mission of the university.

STAFF RELATIONSHIPS:

• Report to the Director of Financial Aid
• Work closely with members of the Athletics department, co-curricular programs, as well as other members of the Financial Aid department

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

• Package incoming undergraduate and all athletes (incoming and returning) students by following federal, state, NCAA and Concordia University policies and procedures.
• Use Banner for all financial aid processes
• Use ARMS for NCAA athletic compliance processes
• Responsible for all aspects financial aid related to NCAA
• Use government websites to review student information i.e. Web Grants, COD, FSA, NSLDS, etc.
• Counsel students and families
• Process incoming financial aid documents with efficiency to make sure students' files are completed and processed in a timely manner
• Manages the undergraduate student verification process (includes athletes)
• Process Professional Judgment appeals in regards to special family circumstances and communicate the results to undergraduate students
• Assist with admission new student initiatives (Open House, etc.)
• Assist with other related financial aid duties as mutually agreeable with the Director of Financial Aid
• Other duties as may be assigned from time to time

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree from a four year college or university;
• Two to three years' related experience and/or training;
• Or equivalent combination of education and experience.

QUALIFICATION REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Know CUI, conference and NCAA rules and regulations to ensure compliance with departmental, university, conference and national policies
• Creative aptitude
• Ability to be flexible to changing conditions and needs
• Ability to work effectively with and through other people
• Ability to work independently
• Ability to work under stressful conditions
• Excellent interpersonal communication skills with the ability to counsel students and families
• Proficient in English: spelling, grammar, writing and speaking
• Ability to input computer data and evaluate/compare results
• Willingness to learn new or additional job-related tasks
• Awareness that behavior and dress should be appropriate for the environment of a Christian university
• Computer skills, including the software used in this office
• Respect and maintain confidentiality on matters pertaining to the Financial Aid Office

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to compute rate, ratio and percent and to draw and interpret bar graphs

OTHER SKILLS AND ABILITIES:

Attitude and Demeanor:

• Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
• Be an individual of prayer and Christian maturity
• Receive faculty, staff, students and families with warmth and understanding
• Manifest loyalty to the other personnel of Concordia
• Work as a team member
• Respect lines of communication
• Constantly strive to improve performance
• Assist Concordia in translating Christian principles into day-by-day practice and procedure