Front Desk Monitor, Student Athlete Academic Services

EXPIRED

Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

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Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

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Comments to Applicants

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: https://www.indstate.edu/site...

Notice of Vacancy Number

ST2300571

Job Title

Front Desk Monitor, Student Athlete Academic Services

Job Category

Regular Student Job

Job Type

Regular Student Jobs

Position Class Code

82100 Student Employee

Student Pay Grade

999

Hourly Wage/Salary

9.00

Job Summary/Basic Function

The Student Athlete Services Coach will work to assist all incoming freshman student athletes. they work with them on navigating the University environment, getting acclimated to the institution, be the first point of contact for our freshman as well as our best way to notify staff if a freshman is having issues. This requires extensive knowledge about

ISU

.

Specific Responsibilities

Work Schedule

Varies based hours of operation at academic center and student availability.

Desired Start Date

02/02/2024

Open Date

01/19/2024

Close Date

02/19/2024

Required Relevant Education & Experience

High School diploma or GED

Required Field(s) of Study

N/A

Preferred Relevant Education and Experience

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities

Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Work effectively with a diverse community

Other Knowledge, Skills and Abilities

NCAA Guidelines

All employees and staff of

ISU

are bound by all

NCAA

, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of

ISU

employees and staff in this regard, employees and staff should contact the Compliance Office in the

ISU

Athletic Department.

No

ISU

employee (whether paid or a volunteer) shall knowingly influence others to furnish the

NCAA

or an

ISU

investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an

NCAA

regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the

NCAA

and may result in immediate suspension and/or termination of the employment relationship with

ISU

.

Job Duties

| Essential Duties and Responsibilities |
The Front Desk Monitor will:

• Greet visitors to the Student-Athlete Support Center at the front desk.
• Assist student-athletes with sign-in using an ID card swipe system upon entering the Center for study hall.
• Monitor study hall in the Center or in assigned Arena classrooms.
• Help provide an appropriate study environment in collaboration with the director and coordinator.
• Answer general questions about the department and direct questions or individuals to the director and coordinator.
• Perform other administrative tasks as assigned. |

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Career Competencies

| Competency: | Critical Thinking/Problem Solving |

| Competency: | Oral/Written Communications |

| Competency: | Professionalism/Work Ethic |

| Competency: | Teamwork/Collaboration |

Applicant Documents

Required Documents 1. Resume 2. Cover Letter/ Letter of Application 3. References Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently in good academic standing with the University?

   • Yes
   • No

2. * Are you currently in good conduct standing with the University?

   • Yes
   • No

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