Graduate Assistant - Ticket Operations & Sales

Position Details

Position Information

Requisition Number

Stu04948P

Home Org Name

Athletic Ticket Office

Division Name

Director Intercollegiate Athletics

Position Title

View Full Description

Position Details

Position Information

Requisition Number

Stu04948P

Home Org Name

Athletic Ticket Office

Division Name

Director Intercollegiate Athletics

Position Title

Graduate Assistant - Ticket Operations & Sales

Working Title (if different from Position Title)

Job Summary

Auburn University Athletics, a member of the Southeastern Conference, invites applications for one Ticket Operations & Sales Graduate Assistant position to begin Fall of 2026. This position supports Ticket Office operations and game-day execution.

Essential Functions

Opportunities and responsibilities may include, but are not limited to:

• Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications and working with other deparmtents such as marketing and communications to sell and promote assigned sport.
• Utilization of Salesforce CRM and our partnerships with FEVO, VetTix, and SeatGeek to ensure our tickets are distributed in many different ways.
• Provide excellent customer service to our fans, donors, students, and outside entities.
• Responsible for working each home football event.
• Assist in day to day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office training, and assist supervising selected basketball, gymnastics, baseball and softball events.
• Training Student Staff, equipment setup, and testing for gamedays.
• Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.

Why Work at Auburn?

• Life-Changing Impact : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Advertising, Sports Management or related field.

Acceptance into graduate school at Auburn University is required before candidate can officially be offered the position. Position requires a two-year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. Position includes graduate school tuition waiver and monthly stipend. To be on assistantship, a graduate student must:

• be in a degree-seeking program allowing tuition waiver (College of Education and MBA program not available)
• be registered for at least one course during each academic term of the assistantship
• satisfy the minimum load specifications of the individual departments and be making satisfactory progress toward the degree.

Expectations: 

• Candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekend hours. 

Preferred Qualifications

• Knowledge of Paciolan ticket system
• Experience working in collegiate or professional sports

Pay Rate

$1,235.05/monthly

Work Hours

20

City position is located in:

Auburn

State position is located:

Alabama

Posting Detail Information

| Posting Date | 01/08/2026 | | Closing Date | | | Equal Opportunity Compliance Statement |
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their websiteto learn more. | | Special Instructions to Applicants |
To apply for this position, please submit a cover letter, resume and the names of at least three professional references. Review of applications will begin immediately, and position will remain open until filled.  | | Quick Link for Internal Postings | https://www.auemployment.com/postings... |

Documents Needed to Apply

Required Documents 1. Resume 2. Cover Letter 3. Other Documentation

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.

   • LinkedIn
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other

2. * Are you currently an enrolled Graduate Student at Auburn University or will be during the semester of assistantship?

   • Yes
   • No

3. * Do you have a Bachelor's degree in Business, Marketing, Advertising, Sport Management or a related field?

   • Yes
   • No

4. * Student Participation in Auburn University Section 127 Educational Benefit Plan and Associated Taxable Benefit Implications: By answering yes below, I acknowledge my understanding that being a Graduate Assistant (GRADA) enrolls me in the Auburn University Section 127 Educational Benefit Plan (26 U.S. Code § 127) (Plan). As such, if my assistantship work activities are aligned with my overall education program of study (as defined in the Essential Functions within the posting), I will not be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits received exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year. However, should my assistantship work activities NOT be aligned with my overall educational program of study (as defined in the Essential Functions within the posting), I will be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year.

   • Yes
   • No

Apply Now

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