Guest Services Team Member (Athletics)
EXPIRED

Vanderbilt University

Nashville, TN

Posted Date: Nov 03, 2023

Expired Date: Sep 18, 2024
About the Job
Vanderbilt University
Athletic Director
Conference
SEC (DI)
Salary expectation
Unknown
Minimum Yrs Exp
Unknown
Work type
Part-time
Job Description

Guest Services Team Members serve as event hosts for our guests at all home athletic events and at special events hosted by the university. Our goal is to train and empower our team members so that are able to ensure that every single attendee enjoys their visit no matter which team they are cheering on. 

Our initial goal is to be recognized as the top Guest Services team in the Southeastern Conference and eventually in the country. We plan to achieve this goal by training our team members to be industry leaders in customer service, de-escalation of events and assistance with “Gold Carpet” surprise and delight moments. 

We believe that each of our Guest Services Team Members have a direct influence on the game day experience for our guests; we are looking for positive people who enjoy working events and helping to ensure our guests are having a great time. We look for people who are attentive, can anticipate a guest’s needs, have excellent interpersonal skills, and have the ability to work well with others. 

Duties and Responsibilities  

Department History

Vanderbilt University Equipment 2024–2025

Person Role

Jordan Hunt

Assistant Athletic Director • Equipment

John Mardirosian

Associate Director/ Equipment

Emmanuel Espinosa

Assistant Director • Men's and Women's Basketball

Bailey Provo

Assistant Director • Baseball

Shane Horn

Assistant Director Equipment • Football

Vanderbilt University Facilities 2024–2025

Person Role

Phil Brown

Executive Associate Athletic Director • Chief Business Officer • Facilities, Event Management and Capital Projects

Tom Howard

Associate Athletic Director • Facilities and Event Management

Ed Higgins

Associate Athletic Director • Capital Projects

John Kelly

Assistant Athletic Director • Facilities and Event Management

Eric Chaffin

Associate Director of Facilities & Event Management

Courtney Colton

Assistant Director • Facilities and Event Management (Director • Tennis Center)

Andrew Lee

Assistant Director • Facilities and Event Management

Jordan Meltzer

Assistant Director • Facilities and Event Management

Vanderbilt University Equipment 2023–2024

Person Role

Jordan Hunt

Assistant Athletic Director • Equipment

John Mardirosian

Associate Director/ Equipment

Bailey Provo

Assistant Director • Baseball

Emmanuel Espinosa

Assistant Director • Men's and Women's Basketball

Shane Horn

Assistant Director Equipment • Football

Vanderbilt University Facilities 2023–2024

Person Role

Ed Higgins

Associate Athletic Director • Capital Projects

Tom Howard

Associate Athletic Director • Facilities and Event Management

Phil Brown

Executive Associate Athletic Director • Chief Business Officer • Facilities, Event Management and Capital Projects

Eric Chaffin

Associate Director of Facilities & Event Management

Trae Holthouse

Assistant Director /Facilities and Event Management

Courtney Colton

Assistant Director • Facilities and Event Management (Director • Tennis Center)

Jordan Meltzer

Assistant Director • Facilities and Event Management

Andrew Lee

Assistant Director • Facilities and Event Management

Vanderbilt University Equipment 2022–2023

Person Role

Trent Pearson

Director • Football Equipment

Jordan Hunt

Director/ Equipment

John Mardirosian

Associate Director/ Equipment

Gary Veach

Assistant Director • Equipment (Olympic Sports)

Bailey Provo

Assistant Director • Baseball

Emmanuel Espinosa

Assistant Director • Men's and Women's Basketball

Vanderbilt University Facilities 2022–2023

Person Role

Phil Brown

Senior Associate Athletic Director • Chief Business Officer • Facilities, Event Management and Capital Projects

Ed Higgins

Associate Athletic Director • Capital Projects

Tom Howard

Associate Athletic Director • Facilities and Event Management

Eric Chaffin

Associate Director of Facilities & Event Management

John Kelly

Associate Director/ Facilities and Event Management

Trae Holthouse

Assistant Director /Facilities and Event Management

Precious Birdsong

Assistant Director • Facilities and Event Management

Courtney Colton

Assistant Director • Facilities and Event Management (Director • Tennis Center)

Email us at support@intercollegiate.co with any questions.

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