Part-Time Golf House Attendant

EXPIRED

| | | | | | | Part-Time Golf House Attendant | | | |

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| | | | | | | Part-Time Golf House Attendant | | | |

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Category:

Staff

Subscribe:

Department:

Athletics

Locations:

Wooster, OH

Posted:

Jun 3, 2024

Closes:

Jul 3, 2024 - 11:59 PM EDT

Type:

Part-time Non-Exempt

PositionID:

177262

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About The College of Wooster:

Wooster offers an excellent, comprehensive liberal arts education, culminating in a rigorous senior project, in which each student works one-on-one with a faculty mentor to conceive, organize and complete a significant research project on a topic of the student's own choosing. Through this distinctive program, every Wooster student develops abilities valued by employers and graduate schools alike: independent judgment, analytical ability, creativity, project-management and time-management skills, and strong written and oral communication skills. Founded in 1866, the college enrolls approximately 2,000 students.

The College offers a comprehensive benefits program that includes: Health, Dental, Retirement, and Tuition Remission.

Job Description:

Summary:

The Golf House Attendant ensures the smooth operation of our golf course facilities, providing exceptional service to guests.

Essential Departmental Duties and Responsibilities:

• Provides exceptional customer service to all guests visiting the golf course facilities.
• Assists guests with inquiries, tee time bookings, and equipment rentals.
• Maintains a friendly and welcoming atmosphere for all patrons.
• Processes customer payments accurately and efficiently using cash registers or point-of-sale systems.
• Handles cash transactions, credit/debit card payments and reconciles transactions at the end of each shift.
• Ensures adherence to established accounting procedures and reports any discrepancies to management promptly.
• Opens and closes the golf facility according to operating hours and procedures.
• Manages golf cart distribution, ensuring availability and proper maintenance of carts.
• Collects and organizes range balls, ensuring the driving range is well-stocked and tidy.
• Conducts routine inspections of golf carts, ensuring they are clean, charged, and in good working condition.
• Reports any equipment malfunctions or maintenance issues to the appropriate personnel for timely resolution.
• Communicates effectively with other staff members to coordinate activities and ensure smooth operation of the facility.
• Collaborates with management to implement improvements in service quality and efficiency.
• Assists with inventory management, replenishing supplies as needed.
• Promotes golf course services and amenities to guests, encouraging participation in additional activities or events.
• Provides information about upcoming events, tournaments, and special promotions to guests.
• Performs other duties as assigned.

Requirements:

Education and/or Experience:

• High school diploma or equivalent.
• Prior experience in customer service, hospitality, or golf facility operations preferred.

Knowledge Skills and Abilities:

Skills:

• Strong interpersonal skills to provide exceptional service and address guest inquiries and concerns.
• Ability to maintain a friendly and professional demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Knowledge:

• Ability to work independently with minimal supervision and as part of a team.
• Basic knowledge of golf etiquette, rules, and terminology.

Abilities:

• Able to identify and mitigate potential safety hazards.
• Treat all customers with fairness and impartiality, providing consistent service.
• Ensures all financial transactions are processed accurately and honestly.

Work Environment:

• Availability to work flexible hours, including evenings, weekends, and holidays.
• Regularly travels in outside weather conditions, is exposed to wet or humid conditions, extreme temperatures, dirt, dust, and is occasionally exposed to fumes, smoke, and toxic or caustic chemicals.
• Noise levels in the work environment can vary from moderate to loud.

Physical Demands:

• Regularly required to stand for extended periods; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Regularly lifts and/or moves up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Additional Information:

The College of Wooster does not discriminate on the basis of race, color, sex/gender, gender identity, gender expression, medical condition, political affiliation, religion, creed, ethnicity, national origin (including ancestry), citizenship status, disability, age, marital status, family responsibilities, sexual orientation, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by institutional policy, or by state, local, or federal law. All offers of employment are subject to verification of the legal right to work in the United States as required by federal law. The College of Wooster is committed by policy and practice to diversity, equity and inclusion. For more information see our nondiscrimination policy.

Application Instructions:

For highest consideration please submit a resume, cover letter, and a list of 3 professional references which includes name, telephone number and email address.

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