Posted Date: Apr 22, 2024
Expired Date: Jun 22, 2024Working Title: Patient Care Coordinator
Classification Title: Administrative Support Coordinator II
Posting Details
Priority Application Date (Posting will remain open until filled): Monday, May 6, 2024 @ 11:55pm PDT
Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Position Summary
The Care Coordinator is a vital member of the client/patient care team within Student Health, Counseling & Wellness Services (SHCWS). The person in this position will be responsible for facilitating effective clinical referrals including medical, behavioral health, athletic or other services as required to meet the continuing care needs of all students. This will include managing referrals between Providers within SHCWS, Athletics, as well as referrals to community providers and agencies. The person in this position will be expected to build and maintain solid and lasting relationships with local community medical, surgical, imaging and behavioral health providers as well as other needed resources within the community. The person in this position will meet with and interview students as needed to determine appropriate referrals and assist students in making referrals. This person will work in conjunction with the Student Health Insurance Biller to ensure referrals are within insurance network.
Working Title: Patient Care Coordinator
Classification Title: Administrative Support Coordinator II
Posting Details
Apply NowPriority Application Date (Posting will remain open until filled): Monday, May 6, 2024 @ 11:55pm PDT
Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.
Position Summary
The Care Coordinator is a vital member of the client/patient care team within Student Health, Counseling & Wellness Services (SHCWS). The person in this position will be responsible for facilitating effective clinical referrals including medical, behavioral health, athletic or other services as required to meet the continuing care needs of all students. This will include managing referrals between Providers within SHCWS, Athletics, as well as referrals to community providers and agencies. The person in this position will be expected to build and maintain solid and lasting relationships with local community medical, surgical, imaging and behavioral health providers as well as other needed resources within the community. The person in this position will meet with and interview students as needed to determine appropriate referrals and assist students in making referrals. This person will work in conjunction with the Student Health Insurance Biller to ensure referrals are within insurance network.
The Care Coordinator will be responsible for managing wait lists and scheduling patients/clients with SHCWS Providers, Mental Health Providers, and Athletic Trainers at all times. The Care Coordinator will provide monthly reports documenting the number of referrals made, providers referred to, and outcome of referrals made. The Care Coordinator supports the care team with reducing fragmentation of patient care, improves compliance and access to care, supports efforts to reduce or remove treatment barriers, and assists patients in navigating their path through the continuum of care with the goal of improved care coordination for patients and clients.
The Care Coordinator will compile community referral resources for use within the SHCWS.
FLSA : Non-Exempt (Eligible for overtime compensation)
Anticipated Hiring Range : $4,000 per month - $4,400 per month
CSU Classification Salary Range : $3,865 per month - $6,336 per month
Best-in-class Benefits : Click here to learn more
CSU Total Compensation : Click here to learn more
Salary Grade/Range : 1
Recruitment Type : Regular (Probationary)
Time Base : Full-Time
Pay Plan : 12 months
Work Hours : Monday-Friday, 8:00 am - 5:00 pm
Department Information
Student Health, Counseling & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC).
Minimum Qualifications
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
Required Qualifications
Condition of Employment:
Preferred Qualifications
Required Licenses/Certifications : N/A
Documents Needed to Apply
Failure to upload required documentation may result in disqualification.
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Person | Role |
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Laurie Dahlberg |
Coordinator of SARC - mbb, bb, msoc, mten, wten |
Person | Role |
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Tina Tubbs |
Associate A.D./Health and Wellness |
Person | Role |
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Tina Tubbs |
Associate A.D./Health and Wellness |
Person | Role |
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Paul Edwards |
Associate A.D./Student Success |
Person | Role |
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Tina Tubbs |
Associate A.D./Health and Wellness |
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