Job Title: Student Services Officer 1
Working Title: Student-Athlete Program Associate
VPUE Unit: Academic Advising
Location: Hybrid (at least 3 days on campus each week)
Job Code: 7501
Job Grade: F
Exemption Status: Exempt, 100%FTE, 2-year fixed-term August 31, 2026
Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a collaborative team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.
https://undergrad.stanford.edu/academic-advising-stanford/welcome
Job Title: Student Services Officer 1
Working Title: Student-Athlete Program Associate
VPUE Unit: Academic Advising
Location: Hybrid (at least 3 days on campus each week)
Apply NowJob Code: 7501
Job Grade: F
Exemption Status: Exempt, 100%FTE, 2-year fixed-term August 31, 2026
Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a collaborative team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.
https://undergrad.stanford.edu/academic-advising-stanford/welcome
The DASH team, as a part of the Academic Advising Unit in VPUE is seeking a Program Associate to support Student-Athlete Academic Advising, Success and Well-Being. A nod to the hyphen, DASH is the connection between student and athlete, signifying the development that takes place between these intersectional identities. The Stanford Athletics DASH team includes professional advisors specializing in Academic Advising and Student-Athlete Development.
DASH: Academic Advising: Undergraduate Advising Directors - UADs for Student-Athletes are full-time, professional staff within the Office of Academic Advising who partner closely with colleagues across campus to provide a comprehensive network of support that promotes a student’s academic success and furthers their intellectual goals. UADs for Student-Athletes specialize in:
DASH: Student-Athlete Success and Well-Being: A team of professional advisors in DASH who provide support in finding yourself and your community both in and out of sport. Student-Athlete Development advisors specialize in holistic advising that includes:
In this role, you will partner with the DASH Leadership Team (the Associate Dean of Academic Advising, the Assistant Athletics Director for Student-Athlete Success and Well-Being and the Lead UAD for Student-athletes) to provide administrative support in the development, implementation and assessment of a holistic program designed to support faculty and student-athletes with respect to missed class time as a result of competition related travel for 36 varsity programs and 850 student-athletes.
In this role, you will:
· Proactively collaborate with coaches and the Athletics Compliance office to compile travel schedules for all 36 varsity programs.
· Compile missed class dates for each varsity program each quarter.
· Provide missed class dates for faculty, UADs for Student-Athletes and student-athletes prior to the start of each quarter.
· Develop and implement a plan for streamlining and communicating these missed class dates directly with faculty, student-athletes and UADs for student-athletes at the beginning of each quarter.
· Serve as the primary point of contact for faculty, student-athletes and UADs for student-athletes regarding the scheduling, administration and proctoring of exams, given competition-related travel and missed class time.
· Responsible for ensuring that each team has a designed individual to proctor/administer exams and ensuring that this individual completes training in support of the Stanford Honor Code.
· Track and compile data related to student-athlete missed class time each quarter (i.e., number of missed classes per team/quarter, number of exams proctored/administered).
· Serve as the primary point of contact in the AARC for faculty, UADs for Student-Athletes and student-athletes regarding recording of classes.
· Work directly with faculty to support how best to make recorded lectures available to student-athletes.
· Responsible for ensuring that recorded lectures are shared only with student-athletes missing classes in support of competition-related travel.
· Serves as the lead for assessment efforts specifically related to increased travel demands.
· Develops surveys and evaluation tools to gather program data, and create reports to analyze data focused on student-athlete academic success and well-being holistically.
· Responsible for tracking the following data quarterly/annually: roster/season of travel, GPA, enrollment and major data.
· Support faculty and student-athletes through referral to DASH advisors, campus resources, as well as DAPER support resources (i.e., Student-Athlete Performance Team).
· Creating and updating content for DASH and the Academic Advising website.
· Managing and supervising student staff workers in the AARC.
· Frequently sit, perform desk-based computer tasks. Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
**The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
To be successful in this role, you will bring:
· Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.
· Strong written and verbal communication skills.
· Proficiency in computer skills, including experience with Microsoft Office Suite and Google Apps.
· Strong analysis and problem-solving skills.
· Excellent customer service and interpersonal skills.
· An ability to learn compliance with legal, financial, and university policies and external regulations.
· An ability to prioritize and multitask
*-Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
In addition, preferred requirements include:
· Knowledge and experience working with programs supporting first-generation and/or low-income students
· Experience in education and/or student services fields
About the Office of the Vice Provost for Undergraduate Education (VPUE)
As the designated gateway to undergraduate education at Stanford, VPUE strives to connect students intellectually with the full range of our educational opportunities and to promote the active engagement of all faculty, instructors and staff with undergraduate students.
For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions and develop a sense of civic purpose at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, evidence-based and inclusive learning and teaching practices, opportunities to pursue public service campus-wide, and undergraduate scholarships and fellowships. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one’s research agenda. VPUE collaborates with faculty, staff and students to provide the world-class experiences for which Stanford is known. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with transformative opportunities and fully realizing a liberal education at Stanford.
https://undergrad.stanford.edu/about
The Office of Academic Advising directly impacts the experience of Stanford undergraduates in three major ways: first year and transfer student transition; pre-major and pre-professional advising; and academic standing and petitions.As the hub of critical aspects of the undergraduate experience, the entire Advising staff is highly visible in the lives of undergraduates. Advising staff is also uniquely responsible for and responsive to issues and concerns from parents regarding students’ transition to college and their academic welfare over the course of their undergraduate years.
https://undergrad.stanford.edu/
VPUE advocates for and supports diversity, equity, inclusion, and belonging at Stanford through our teaching, policies, programming, and partnerships across the university. VPUE seeks to create a work environment motivated and shaped by the principles of diversity, equity, and inclusion, in which all staff explicitly and mindfully act to implement these principles. We seek a work environment which values input from all, transparency and openness in decision-making, and respectful and supportive engagement.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:
● Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
● A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
● A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
● Discovery and fun. Stroll through historic sculptures, trails, and museums.
● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
*-Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
The expected pay range for this position is $66,560 to $85,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/b...) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
How to Apply
If you’re ready to work for an organization that nurtures diversity, respect, professional development and a supportive work-life balance, we invite you to explore this opportunity and apply online. To be considered, please submit a cover letter and resume along with your online application. Your cover letter should briefly describe your interest in the position and how you feel your background and experience would make you a successful candidate.
http://stanfordcareers.stanford.edu
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Additional Information
Person | Role |
---|---|
Bernardo Tapia |
Senior Director • Operations and Engagement |
Kristen Azevedo |
Assistant Athletics Director ¥ Student-Athlete Development |
Carina Thompson |
Undergraduate Advising Director for Student-Athletes |
TJ Burnett |
Undergraduate Advising Director for Student-Athlete |
Shannon Wilson |
Undergraduate Advising Director |
Nick Combo |
Lead Undergraduate Advising Director for Student-Athletes – Academic Operations |
Monique Holt |
Lead Undergraduate Advising Director – Academic Initiatives |
Michael Ryan Cesena |
Assistant Director • Membership Services |
Person | Role |
---|---|
Monique Holt |
Lead Undergraduate Advising Director |
Kristen Azevedo |
Assistant Athletics Director ¥ Student-Athlete Development |
Jacquelyn Kulgevich |
Deputy Athletics Director • Student-Athlete Success |
Michael Ryan Cesena |
Assistant Director • Membership Services |
Person | Role |
---|---|
Kristen Azevedo |
Assistant Athletics Director ¥ Student-Athlete Development |
Jacquelyn Kulgevich |
Executive Associate Athletics Director • Student-Athlete Success |
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