Student-Athlete Success Center Front Desk Monitor

Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

Comments to Applicants

 All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf  

Notice of Vacancy Number

ST2600300

Job Title

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Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

Comments to Applicants

 All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf  

Notice of Vacancy Number

ST2600300

Job Title

Student-Athlete Success Center Front Desk Monitor

Job Category

Regular Student Job

Job Type

Regular Student Jobs

Position Class Code

82100 - Student - Unrestricted

Student Pay Grade

999

Hourly Wage/Salary

10.00

Job Summary/Basic Function

The front desk worker will work to assist the Director and the Coordinator on the daily function of the Student-Athlete Success Center (SASS) office.

Specific Responsibilities

Work Schedule

 Schedule to be determined by student worker availability and department need. 

Desired Start Date

10/26/2026

Open Date

10/20/2026

Close Date

11/20/2026

Required Relevant Education & Experience

High School diploma or GED

Required Field(s) of Study

N/A

Preferred Relevant Education and Experience

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities

Able to adapt to change, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Excellent customer service skills, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Willing to interact with students

Other Knowledge, Skills and Abilities

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

| Essential Duties and Responsibilities |
1. Work front desk 2. Assist student-athletes in signing in and out of study hall 3. Maintain order in study hall 4. Notify the Director and Coordinator of any issues 5. Help facilitate sport specific study hall in classrooms outside the facility 6. Monitor other entrances to make sure doors stay shut and locked 7. Assist Director and Coordinator with paperwork 8. Find coverage if a scheduled shift cannot be completed

|

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Career Competencies

| Competency: | Critical Thinking/Problem Solving |

| Competency: | Oral/Written Communications |

| Competency: | Teamwork/Collaboration |

| Competency: | Professionalism/Work Ethic |

Applicant Documents

Required Documents

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently in good academic standing with the University?

   • Yes
   • No

2. * Are you currently in good conduct standing with the University?

   • Yes
   • No

Apply Now

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