Student Ticket Office and Sales Assistant

Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

Comments to Applicants

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:

https://www.indstate.edu/sites/defaul...

Notice of Vacancy Number

ST2400445

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Position Details

Position Details

Student Employment Enrollment Requirements

Indiana State University student enrolled in at least 6 credit hours.

Comments to Applicants

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:

https://www.indstate.edu/sites/defaul...

Notice of Vacancy Number

ST2400445

Job Title

Student Ticket Office and Sales Assistant

Job Category

Regular Student Job

Job Type

Regular Student Jobs

Position Class Code

82100 Student Employee

Student Pay Grade

Hourly Wage/Salary

$10.00

Job Summary/Basic Function

Ticket Office and Sales Assistant will perform a variety of office duties related to the daily operations/procedures conducted at the Hulman Center’s Ticket Office.

Specific Responsibilities

Work Schedule

8-10 hours during normal business hours.

Weekends, evenings, and holidays as needed.

Desired Start Date

01/27/2025

Open Date

01/15/2025

Close Date

02/15/2025

Required Relevant Education & Experience

High School diploma or GED

Required Field(s) of Study

Indiana State University student enrolled in at least 6 credit hours.

Preferred Relevant Education and Experience

High School diploma or

GED

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities

Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Math and basic accounting skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community

Other Knowledge, Skills and Abilities

NCAA Guidelines

All employees and staff of

ISU

are bound by all

NCAA

, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of

ISU

employees and staff in this regard, employees and staff should contact the Compliance Office in the

ISU

Athletic Department.

No

ISU

employee (whether paid or a volunteer) shall knowingly influence others to furnish the

NCAA

or an

ISU

investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an

NCAA

regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the

NCAA

and may result in immediate suspension and/or termination of the employment relationship with

ISU

.

Job Duties

| Essential Duties and Responsibilities |

Ticket Office & Sales Assistant will be responsible for: Selling tickets through the Ticketmaster system for events at Hulman Center, Tilson Auditorium and other venues Answering phone which results in answering questions concerning events at HC & TAF Taking season ticket orders Transferring calls and taking messages, Typing letters and bills, Data entry Distributing mail Preparing miscellaneous blank forms, spreadsheets, reports and etc. Performs other duties as assigned.

|

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Career Competencies

| Competency: | Teamwork/Collaboration |

Applicant Documents

Required Documents 1. Resume 2. References 3. Current Class Schedule

Optional Documents 1. Cover Letter/ Letter of Application 2. Letters of Recommendation

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently in good academic standing with the University?

   • Yes
   • No

2. * Are you currently in good conduct standing with the University?

   • Yes
   • No

Apply Now

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