Temporary Customer Service Representative
EXPIRED

Rice University

Houston, TX

Posted Date: Nov 02, 2023

Expired Date: May 10, 2024

QUALIFICATION

  • Salary Expectation
    Unknown
  • Years of Experience
    Not provided
  • Work Type
    Part-time

ABOUT PROGRAM

SPORTS/DEPARTMENT

About the Job
Job Description

The temporary customer service representative will work with the athletic ticket office at athletic events with primary roles in ticket sales and will call, as well as providing excellent customer service to fans. The ideal candidate will have experience working with customers and handling cash and credit credit transactions, as well as possess the ability to multitask in a fast-paced environment with high attention to detail. 

Minimum qualifications include computer skills, flexible schedule (including weekday and weekend availability), and excellent organizational and planning skills.

Rice Mission and Values

Mission and Values | Rice University

Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.

Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster. Rice does not require documentation for COVID 19 vaccination at this time for faculty and staff. More information can be found here: https://coronavirus.rice.edu/policies 

Department History

Rice University Ticketing 2024–2025

Person Role

Nathan Castillo

Assistant AD - Ticketing and Business Strategy

Katie Hoff

Director of Sales

Ian Mackillop

Assistant Director of Ticket Operations

Rice University Ticketing 2023–2024

Person Role

Nathan Castillo

Assistant AD - Ticketing and Business Strategy

Katie Hoff

Assistant Director of Sales

Ian Mackillop

Assistant Director of Ticket Operations

Rice University Ticketing 2022–2023

Person Role

Nathan Castillo

Assistant AD - Ticketing and Business Strategy

Patrick Clark

Director of Ticket Sales

Katie Hoff

Assistant Director of Sales

Ian Mackillop

Assistant Director of Ticket Operations

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