Ticket Office Assistant

Posting Details

Posting Summary

Position Title

Ticket Office Assistant

Posting Number

STU096

VP Area

Athletics

Division

View Full Description

Posting Details

Posting Summary

Position Title

Ticket Office Assistant

Apply Now

Posting Number

STU096

VP Area

Athletics

Division

Athletic Director Division

Department

Ticket Office

Location

Montagne Center

Student Supervisor

Antonio Leopardi

Work Study Required?

Yes

Job Duties

Ushers/Ticket Scanners ($8.75-12/hr based on time holding the position):

Greet patrons attending home football games Settle seating disputes or help solve other customer concerns

Show patrons where to find exits, bathrooms, and concession stands Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

Help point out disorderly or obnoxious patrons Provide assistance with patrons’ special needs, such as helping those with wheelchairs

Guide patrons to exits or provide other instructions or assistance in case of emergency

Search for lost articles or for parents of lost children

Maintain order and ensure adherence to

COVID

-19 safety rules

Verify credentials of patrons desiring entrance into press box or other restricted areas and permit only authorized persons to enter

Examine tickets or passes to verify authenticity, using criteria such as color or date issued

Parking Lot Attendent ($8.75-$12/hr based on time holding the position):

Greet patrons attending home football games

Exchange money, ensure exchanges are counted correctly

Able to work all 5 home football games: Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

Ticket Sellers ($8.75-$12/hr based on time holding the position):

Greet patrons attending home football games Able to work all 5 home football games: Saturday, 9/12 at 6:00 PM |Saturday, 10/3 at 6:00 PM | Saturday, 10/17 at 6:00 PM | Saturday, 11/7 at 4:00 PM | Saturday, 11/14 at 3:00 PM these times and dates are subject to change

Reconcile events and balance out cash sheets

Exchange money, ensure monetary exchanges are counted correctly

Excellent customer service skills and ability to handle conflict Strong computer abilities

Guest Pass List ($8.75-$12/hr based on time holding the position):

Greet patrons attending home athletic games

Ensure ticket exchanges are followed by

NCAA

rules Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

Office Hours(Optional):

Perform Clerical duties as assigned (e.g.filing)

Answer Phone Calls

Make outbound group sales calls for non-revenue sports.

Assist other departments within athletics as assigned.

Minimum Qualifications

High school diploma

At least 18 years of age

History of similar job experience

Physical Requirements

Ability to stand for 4+ hours

Certifications Required

Work Hours

Job Conditions

Employees will often be outside working athletic events. Employees are required to provide their own water and prevent dehydration/sun exhaustion

Additional Instructions for Applicants

EEO Statement

Lamar University is An Equal Opportunity Employer

Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents 1. License Optional Documents 1. Resume 2. Financial Aid Award Letter

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