Ticket Office Associate
EXPIRED

Virginia Commonwealth University

Richmond, VA

Posted Date: Apr 02, 2024

Expired Date: Jun 27, 2024

QUALIFICATION

  • Salary Expectation
    Unknown
  • Years of Experience
    Not provided
  • Work Type
    Part-time

ABOUT PROGRAM

SPORTS/DEPARTMENT

About the Job
Job Description

Position Responsibilities:

Ticket Office Assistants assist the full time ticket office staff in several key functions, including daily office procedures and game day functions. They assist with phone, window, and mail orders for all athletic ticketed events. They may work independently or as a member of a team. Ticket Office Assistants work under limited supervision, making complex decisions independently and referring unprecedented issues to an upper-level manager. They typically report directly to a supervisor.

  • Sell tickets and manage and distribute will call
  • Assist with all athletic ticketed events using Paciolan software
  • Assist with game day ticketing
  • Provide a high level of customer service to donors, ticket holders, and the general public
  • Other duties as assigned

Required Qualifications:

  • High School Graduate
  • Must possess excellent customer service skills
  • Ability to communicate effectively
Department History

Virginia Commonwealth University Ticketing 2024–2025

Person Role

Catherine Policastro

Assistant AD for Ticket Operations

Nick Meeson

Director of Ticket Sales

Allison Juergens

Assistant Director of Ticket Operations

Virginia Commonwealth University Ticketing 2023–2024

Person Role

Tamara Randolph

Assistant AD for Ticket Operations

Nick Meeson

Director of Ticket Sales

Sean Moran

Assistant Director for Ticket Operations

Virginia Commonwealth University Ticketing 2022–2023

Person Role

Tamara Randolph

Assistant AD for Ticket Operations

Nick Meeson

Director of Ticket Sales

Sean Moran

Assistant Director for Ticket Operations

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