Ticket Office Internship - Intercollegiate Athletics

Summary

Manage the day to day operations of the athletic ticket office.

Career Readiness Competencies :

• Communication
• Leadership
• Professionalism

Essential Functions

• Provide optimum customer service at all times.
• Assist in season ticket sales, renewals, and mailings.
• Communication with fans via phone, email, text, and in-person to answer questions and sell tickets.

Summary

Manage the day to day operations of the athletic ticket office.

Career Readiness Competencies :

• Communication
• Leadership
• Professionalism

Essential Functions

• Provide optimum customer service at all times.
• Assist in season ticket sales, renewals, and mailings.
• Communication with fans via phone, email, text, and in-person to answer questions and sell tickets.
• Execution of game day ticketing sales and distribution.
• Manage and coordinate all charitable donation requests.
• Fulfill athletic department ticket requests.
• Player pass list/compliance management using Jumpforward website.
• Utilization of Paciolan computerized ticketing software and Salesforce CRM.
• Other duties as assigned by Ticket Sales Coordinator and Ticket Operations Coordinator.

Minimum Qualifications

• Strong communication, organizational and problem solving skills required.
• Comfortable talking on the phone with customers.
• Ability to work in fast-paced environment.
• Ability to handle money and make change quickly and accurately.
• Familiarity with Microsoft Office applications.
• Previous work experience in a ticket office or university athletic department preferred.

Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex, race, veteran-status, disability, age, gender identity, genetic information, religion, or sexual orientation. EEOC Know Your Rights Poster: https://www.eeoc.gov/sites/default/fi...

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu.

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

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