Ticket Office - Sales & Operations Intern/Assistant

Posting Details

Position Information

Posting Number

PG194668TM

Posting Details

Position Information

Posting Number

PG194668TM

Position Number

10CMS24101

Position Type

Temporary

Essential Job Duties

This is an 11-month temporary internship position with compensation by hourly bi-weekly payroll and is overtime eligible.

NC State University, Intercollegiate Athletics: D-I, Atlantic Coast Conference, is seeking a highly motivated, goal and team oriented individual looking for career experience in ticket operations and sales.

This is an opportunity to gain exposure to all facets of college athletic administration (ticket sales, service, operations, compliance, facilities, event management, game-day operations, marketing, development, etc.) through running the day-to-day operations of the NC State Athletics Ticket Office.

A Ticket Office Assistant’s responsibilities include but are not limited to: providing customer service via phone, mail and walk-up; conducting outbound sales and service calls; processing orders and mailings through Paciolan ticketing software; printing tickets; assisting service and retention efforts; allocating tickets in conjunction with the NC State Student Aid Association; assisting with ticket reconciliations; cash management; data entry; supervising and leading student workforce; and student ticket distribution.

Additional responsibilities will include assisting and leading in game day operations and management for football, men’s and women’s soccer, volleyball, men’s and women’s basketball, gymnastics, baseball, softball, wrestling, and additional events as assigned.

Is Time Limited

No

If Yes, Appointment Length

11 month

Department Information

| Job City & State | Raleigh, NC | | Department | Athletics - Ticket Office |

System Information

| Classification Title | Temporary-Clerical | | Working Title | Ticket Office - Sales & Operations Intern/Assistant |

Position Information

Requirements and Preferences

| Work Schedule | M-F 8am-5pm with nights, weekends and overtime as required | | Other Work/Responsibilities |
Other duties as directed by the supervisor. | | Minimum Experience/Education |
Bachelor’s Degree. | | Department Required Skills |
• Must be able to work evenings and weekends as assigned by the supervisor
• Must be able to commit to work all home football and men’s basketball games
• Ability to effectively communicate with and assist customers both in person and on the phone
• Ability to thrive in a fast-paced and interactive setting
• Skilled in handling cash transactions
•Must have reliable transportation (i.e. personal vehicle) to work nights and weekends and to transport supplies to and from events. | | Preferred Years Experience, Skills, Training, Education |
• Previous customer service and/or sales experience
• Previous experience working in College Athletics or Professional Sports atmosphere
• Previous experience working in a Collegiate Ticket Office | | Required License or Certification |
n/a | | Valid NC Driver's License required? | No | | Commercial Driver's License Required? | No |

Recruitment

Recruitment Details

| Anticipated Hiring Range | $15.00/hour |

Recruitment Dates

| Job Open Date | 10/01/2024 |

Applicant Information

| Quick Link | https://jobs.ncsu.edu/postings/208882 | | AA/EEO |
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity?

   • NCSU Website
   • Job Alert (automated email from our system)
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Radio / Television Advertisement
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other

2. * If you learned about this vacancy from "other source" or "other website", please provide the source.

(Open Ended Question)

1. * Do you have (or will you have by date of hire) a bachelor's degree or higher?

   • Yes
   • No

2. * Do you have previous collegiate ticket office experience?

   • Yes
   • No

3. * If yes, in 2-3 sentences please describe your relevant experience.

(Open Ended Question)

1. * Do you have reliable transportation (i.e. personal vehicle) to work nights and weekends and to transport supplies to and from events?
   • yes
   • no

Applicant Documents

Required Documents 1. Resume 2. Contact Information for References Optional Documents 1. Cover Letter