Posted Date: Jun 22, 2024
Expired Date: Jul 04, 2024Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institution of the 21st century and we are looking for skilled, motivated professionals to help forge the future of higher education.
The USC Finance Division department of Financial Business Services is seeking an IT Manager, Ticket Office to join its team.
This is an exciting opportunity combining USC Athletics and Technology! As such it is based in and around our University Park campus. This role is an individual contributor managing technology in support or athletic events and as such requires day, night, weekend, and holiday work as well as some support at times after hours. Throughout the year, there are various venues to prepare, set up and breakdown to ensure ticketing and scanning goes smoothly for customers. This is a fast-paced job where attention to detail, following policies and procedures, and maintaining data integrity is of utmost importance.
THE WORK YOU WILL DO
Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institution of the 21st century and we are looking for skilled, motivated professionals to help forge the future of higher education.
The USC Finance Division department of Financial Business Services is seeking an IT Manager, Ticket Office to join its team.
This is an exciting opportunity combining USC Athletics and Technology! As such it is based in and around our University Park campus. This role is an individual contributor managing technology in support or athletic events and as such requires day, night, weekend, and holiday work as well as some support at times after hours. Throughout the year, there are various venues to prepare, set up and breakdown to ensure ticketing and scanning goes smoothly for customers. This is a fast-paced job where attention to detail, following policies and procedures, and maintaining data integrity is of utmost importance.
THE WORK YOU WILL DO
Apply NowThe IT Manager, Ticket Office is responsible for providing specialized IT support services for day-to-day technology-based project operations and administrative activities which accompany all phases of short and long-term specialized technology projects within the USC Ticket Office in support of Athletics.
The IT Manager, Ticket Office will also contribute to the planning, design, analysis, implementation, and quality assurance of all project deliverables. The IT Manager provides specific technical expertise and troubleshooting of all functions supported from day of game or event support, daily maintenance on computers, scanners, POS machines, Access Points, and keeping computers, scanners, and POS compliant.
The IT Manager, Ticket Office will:
MINIMUM QUALIFICATIONS
Candidates for the position of IT Manager, Ticket Office must meet the following minimum qualifications:
PREFERRED QUALIFICATIONS
The ideal candidates for the position of IT Manager, Ticket Office will meet the following preferred criteria:
USC Finance Division values integrity, excellence, diversity, equity, and inclusion, well-being, open communication, and accountability.
About USC Finance Division:
USC Finance Division is a diverse group of innovative and talented professionals who provide high quality services in support of education and research at USC. The Finance Division is comprised of the following departments: Office of the Chief Financial Officer, Financial and Business Services, Office of the Comptroller; Office of Budget and Planning, Treasury, and Health Plans; Facilities Planning and Management, Audit Services, Risk Management, and Information Technology Services.
The University of Southern California values diversity and is committed to equal opportunity in employment.
The hourly rate range for this position is $45.50 - $47.68. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Candidates for the position of IT Manager, Ticket Office must meet the following minimum qualifications: Bachelor’s degree or equivalent combined experience/education as substitute for minimum education, A minimum of 2 years’ experience while in an IT support role, Experience with the design, modification, operation, installation, and maintenance of IT equipment and systems as well as information technology project management, In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
_ USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. _ USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email atuschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
Read USC’s Clery Act Annual Security Report
_ Certain positions are subject to _ background screening
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If you are a current USC employee, please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Person | Role |
---|---|
Brendan Loftus |
Associate Athletic Director (Finance & Budget) |
John Digrado |
Executive Sr. Associate AD/ Chief Financial Officer |
Carla Hayden |
Assistant Athletic Director (Business Operations) |
Isaac Flores |
Assistant Athletic Director (Business Office) |
Person | Role |
---|---|
Johnny Liu |
Associate Athletic Director (Information Technology) |
Rosie Sese |
Assistant Athletic Director, Athletic Admission |
David Han |
Director of Information Technology |
Herbie Onza |
Assistant Director of IT |
Larry Apeldoorn |
Assistant Director of Information Technology |
Person | Role |
---|---|
Kyle Fujimoto |
Associate Athletic Director (Ticket Sales and Service) |
Lauren Ranieri |
Ticket Office Director |
Person | Role |
---|---|
John Digrado |
Executive Sr. Associate AD/ Chief Financial Officer |
Brendan Loftus |
Associate Athletic Director (Finance & Budget) |
Mason Mills |
Associate Athletic Director (Business Office) |
Carla Hayden |
Assistant Athletic Director (Business Operations) |
Isaac Flores |
Assistant Athletic Director (Business Office) |
Person | Role |
---|---|
Johnny Liu |
Associate Athletic Director (Information Technology) |
Rosie Sese |
Assistant Athletic Director, Athletic Admission |
David Han |
Director of Information Technology |
Herbie Onza |
Assistant Director of IT |
Larry Apeldoorn |
Assistant Director of Information Technology |
Person | Role |
---|---|
Kyle Fujimoto |
Associate Athletic Director (Ticket Sales and Service) |
Lauren Ranieri |
Ticket Office Director |
Person | Role |
---|---|
Denise Kwok |
Executive Senior Associate Athletic Director/Student-Athlete Development |
Brendan Loftus |
Associate Athletic Director (Finance & Budget) |
John Digrado |
Executive Sr. Associate AD/ Chief Financial Officer |
Isaac Flores |
Assistant Athletic Director / Business Manager |
Mason Mills |
Assistant AD (Business Manager) |
Carla Hayden |
Assistant Athletic Director (Business Operations) |
Person | Role |
---|---|
Johnny Liu |
Associate Athletic Director (Information Technology) |
Rosie Sese |
Assistant Athletic Director, Athletic Admission |
David Han |
Director of Information Technology |
Herbie Onza |
Assistant Director of IT |
Larry Apeldoorn |
Assistant Director of Information Technology |
Person | Role |
---|---|
Kyle Fujimoto |
Associate Athletic Director (Ticket Sales and Service) |
Lauren Ranieri |
Ticket Office Director |
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